Your Privacy is Our Top Priority

Privacy Policy

Last Updated:08/19/2025

Dollens Electric Corp. (“Dollens Electric,” “we,” or “us”) values your trust and takes your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website, request a service, or communicate with our team.

1. Information We Collect
We only collect information needed to perform our work and keep accurate records. This may include:

Contact Information: Your name, phone number, email address, home or business address.

Service Information: Job details, photos you share, project notes, and scheduling information.

Billing Information: Payment details processed securely through third-party providers.

Permit and Compliance Information: Details required for inspections, permits, warranties, or rebates.

Website Data: IP address, browser type, pages visited, and cookies used for site performance and analytics.

2. How We Use Your Information
We use your information only for business purposes, including:

Scheduling and completing electrical services at your home or business.

Communicating about estimates, projects, and follow-up support.

Processing payments and handling permit or rebate submissions.

Meeting safety, warranty, and legal obligations.

Improving our website and customer experience.

3. Sharing of Information
We do not sell or rent customer information. Your information may only be shared when necessary to complete your project or comply with the law, including:

With utilities, city building departments, or state agencies to process permits or inspections.

With manufacturers or warranty companies for equipment registration.

With payment processors and trusted service providers who support our operations.

When required by law, court order, or regulatory compliance.

4. Data Security
We maintain safeguards to protect your personal information. Access is limited to authorized personnel, and records are stored securely. Payments are processed through trusted, encrypted systems.

5. Your California Privacy Rights (CCPA/CPRA)

If you live in California, you have the following rights under state law:

Right to Know – You may request information about what personal data we collect, the sources, purposes, and third parties we share it with.

Right to Access – You may request a copy of the personal information we hold about you.

Right to Correct – You may ask us to correct inaccurate or outdated information.

Right to Delete – You may request deletion of your personal information, except where records must be kept for safety, billing, legal, or compliance reasons.

Right to Opt Out – You may opt out of any sale or sharing of your personal information. Dollens Electric does not sell customer data.

Right to Limit Use of Sensitive Information – If we collect sensitive data (such as financial account details), you may limit how it is used.

Right to Non-Discrimination – Exercising your privacy rights will not affect the quality or cost of our services.

To exercise your rights, please contact us at [email protected] or call (408)929-6100. We will verify your identity before fulfilling any request.

6. Cookies and Tracking
Our website may use cookies or similar technologies to improve site performance and analyze traffic. You can control cookies through your browser settings.

Do Not Track Notice: Our website does not currently respond to “Do Not Track” signals, but you can manage tracking through your browser.

7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13. If you believe we have, please contact us and we will remove it.

8. Changes to This Policy
We may update this policy as laws or business needs change. Updates will be posted on this page with a new effective date.

9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:

Dollens Electric Corp.
3240. S White Rd. #145, San Jose, Ca 95148
Email: [email protected]
Phone: (408)929-6100