Customer Reviews
John Power
1 day ago
Response from the owner:Hello! We're so grateful for your amazing rating. It's wonderful to know you had a top-notch experience. Your support means the world to us, and we're excited to help you again in the future!
richard flippen
3 days ago
Response from the owner:Hello there! We truly appreciate your high rating and are delighted to know you had such a positive experience with us. Thank you for your support! We look forward to assisting you again. 😊
Thomas Norrie
4 days ago
I had a great experience with Dollens getting an electric charger installed. Joshua arrived on time and did great work. Very friendly and I could tell he cared about the quality of the work and making sure it all looked good. Would definitely use Dollens again.
Response from the owner:Hi Thomas! We genuinely appreciate your kind words and are so glad to hear you enjoyed your experience with Joshua's work. It's awesome to know he made you feel valued and ensured everything was done to a high standard. Looking forward to the opportunity of helping again in the future! 😊
Susan Zaballos
6 days ago
I have used Dollens Electric for many years and have always been very happy with their service and expertise. Jason and his team are very personable, explaining everything thoroughly and completing all jobs in a timely manner. I have never had any issues with the work that they do. I highly recommend them.
Response from the owner:Hi Susan! We're absolutely delighted to read your wonderful feedback. Knowing our expertise and friendly service have made a positive impact on your experience is truly motivating. Thanks a bunch for recommending us, and we're excited to continue providing you with top-notch service in the future!
Lynn Benson
1 week ago
Excellent service from friendly and knowledgeable technicians
Response from the owner:Wow, Lynn! It really brightens our day to know that you enjoyed the service from our friendly team! 😊 We're so grateful for your kind words and look forward to serving you again in the future.
Susan Luce
3 weeks ago
Response from the owner:We sincerely appreciate your positive rating and are glad to know that our services met your expectations. At Dollens Electric, delivering excellent service is our top priority, and we are pleased to have made a favorable impression. Should there be anything further we can assist you with, please let us know. Your feedback is important to us, and we look forward to serving you again.
A. Kelsey
3 weeks ago
Response from the owner:Thank you for providing your feedback. We're sorry to see that your experience was not up to your expectations. If you have specific concerns or suggestions on how we can improve, please feel free to reach out to us directly. We are committed to providing better service and would appreciate the opportunity to address your concerns.
none none
4 weeks ago
Jason is amazing. 100% satisfied with his help.
Response from the owner:We genuinely value your feedback and are delighted to know that our team, particularly Jason, has provided you with a satisfactory service experience. Ensuring complete satisfaction for our clients is of paramount importance to us. We will continue to uphold our commitment to providing reliable and high-quality service. If you have any additional needs or questions, please do not hesitate to contact us. Your support means a great deal to us.
Praneeth Yalavarthi
1 month ago
Response from the owner:We sincerely appreciate your rating and are so pleased to know that you had a positive experience with Dollens Electric. Your satisfaction is our utmost priority, and we're happy to have met your expectations. Our team continually strives to deliver exceptional service, and your feedback reaffirms our efforts. Should you require any further assistance or have any inquiries, please feel free to get in touch with us. Your trust in our work encourages us to maintain excellence. Many thanks for your support and confidence in our services.
James Lord
1 month ago
After receiving several high quotes, Dollins came in and quickly repaired the rodent damage and everything is working great now - nothing to see so no photos
Response from the owner:We truly appreciate you choosing Dollens Electric and are delighted that our team could assist you effectively. It’s heartening to know that the repairs were completed to your satisfaction and that everything is functioning smoothly. We strive to provide competitive rates and efficient solutions, and your feedback confirms we are on the right track. If you have any future needs or questions, please don’t hesitate to reach out. Your input is invaluable in helping us maintain our high standards. Thank you once again for your trust and confidence in our services.
Ramakrishna Devisetti
2 months ago
Response from the owner:We appreciate your generous five-star rating for our services. It is gratifying to know that we could meet your expectations. At Dollens Electric, we strive to deliver top-notch quality and service. Should you have any further needs, please feel free to reach out to us. We look forward to the opportunity to assist you again. Wishing you all the best.
Gayle Schaeffer
3 months ago
Response from the owner:Thank you very much for awarding us a five-star rating. We are honored to know that our services met your expectations. Our goal is to provide each client with exceptional quality and timely solutions. If you require any further assistance, do not hesitate to contact us. We are enthusiastic about serving you again in the future. Best wishes.
Leon Hsing
3 months ago
After Dollens Electric replaced my service panel, I found I couldn't open the panel cover. The culprit was stucco left all over the hinges. I brought this to Jason’s attention, and he promised to send someone out to fix it, but no one ever showed up. I sent another message to follow up and was completely ignored. Very disappointed in the lack of communication and follow-through.
Response from the owner:Leon, we’re sorry to hear that you were disappointed with your experience.
We do want to respectfully clarify that our records show multiple communications throughout the project, scheduled appointments, dispatch notifications, and return visits to the property. After the concern about the panel cover was brought to our attention, we did review the panel on-site, and our technician was able to open the panel cover and show that the door was operational.
Dollens Electric completed the electrical panel replacement. The stucco/finish work around the panel was handled by a separate trade, as we do not perform stucco work in-house. From what was reviewed, the concern appeared to be related to finish material around the panel area rather than the electrical installation itself.
That said, we understand that the panel cover should be accessible and easy to use, and we never want a customer to feel unresolved. We are happy to review the concern again and help coordinate the appropriate next step if needed.
Raul Cortez
3 months ago
Fast professional service great price!👍🏼
Response from the owner:We greatly appreciate your five-star review and are pleased to know you were satisfied with our service and pricing. It is our priority to deliver professional and timely assistance to all our customers. Your positive feedback is invaluable, inspiring us to maintain our high-quality standards. Should you need any more help, feel free to get in touch. Our team looks forward to the opportunity to serve you again. Best regards in all your endeavors.
Pat Waite
3 months ago
Knowledgable, professional, expert service. Thanks!
Response from the owner:We genuinely appreciate your kind words and high rating. It's our priority to ensure our service is both knowledgeable and professional. Thank you for acknowledging our efforts and expertise. We are dedicated to maintaining such high standards. Should you need any further assistance, we are here to help. Thank you once again for your trust and support.
Gary Houchins
4 months ago
Outstanding work! Showed up on time completed their work timely. Cleaned up after the job! Very nice personable guys!
Response from the owner:Thank you deeply for your generous feedback and five-star rating. We're so pleased to know our team was prompt and efficient, as well as friendly and respectful. Ensuring an exceptional experience and maintaining cleanliness on site are among our top priorities. We value your satisfaction greatly and remain here to assist you with any future needs. It is through customer experiences like yours that we continue striving for excellence.
Josh Gibson
4 months ago
Dollens Electric exceeded my expectations from start to finish. I called them out to diagnose an issue with my solar inverter that was throwing an error code, and Josh was the technician who handled everything. He quickly identified that one of the electronic boards in the inverter had failed. What really stood out was that he didn’t stop there—he worked directly with the solar inverter manufacturer to secure replacement parts, which I honestly assumed would not be covered under warranty.
Josh was upfront about the extended wait time for solar inverter parts, which I appreciated. A few weeks later, he came back—not with just the replacement board, but with a completely brand new inverter that the manufacturer had sent out. He explained that the cost would be slightly higher due to the full inverter installation, but I was more than happy with that outcome considering the upgrade.
The level of dedication and professionalism was impressive. Josh completed the solar inverter installation in the pouring rain and even had to return for a follow-up visit when the system didn’t immediately come online. Again, he was out there troubleshooting in the rain without hesitation. On his final visit, he went a step further and checked the solar panel system performance, making sure we were getting proper energy output and educating me on what to watch for with our 10-year-old solar panels.
If you’re looking for a reliable electrician, solar inverter repair, or solar system maintenance, I highly recommend Dollens Electric. Josh went above and beyond every step of the way, and it’s rare to find that level of service and commitment. As a bonus, I’d recommend Josh specifically—not just because we share the same name, but because he truly delivered exceptional customer service and expertise.
Response from the owner:We sincerely appreciate your outstanding review and the perfect rating. It is gratifying to learn that our technician, Josh, provided the high standard of service you describe. Our aim is to deliver solutions that meet and surpass expectations, including ensuring effective communication and thorough follow-up. We are committed to enduring customer satisfaction and are grateful for your recognition of the effort put in by our team. Your recommendation means a lot to us, and we look forward to assisting you with any future electrical or solar needs.
Shea Pase
4 months ago
Always excellent service. Jason Dollens is always responsive, reliable, and who we call first when a client needs electrical work at their property.
Response from the owner:We are truly grateful for your wonderful review and perfect rating. It is a pleasure to know that Jason Dollens consistently provides the dependable and efficient service you can rely on. Our primary goal is to offer exceptional solutions that not only meet, but also exceed customer expectations. We are dedicated to ensuring every interaction reflects our high standards and commitment to satisfaction. Your kind words and recommendation are highly appreciated. We look forward to assisting you with any future electrical needs you may have.
Jacob Browning
4 months ago
Response from the owner:We are truly grateful for your five-star rating and appreciate your support of our business. At Dollens Electric, our goal is to ensure the highest level of satisfaction through dependable service. It's our pleasure to deliver satisfactory electrical solutions, and your recognition motivates us to improve further. Should you require any assistance, please do not hesitate to contact us. We look forward to the opportunity to assist you again.
Jane Neufeld
5 months ago
Highly recommend Dollens. They showed up on time, prepared with the right equipment which Jason installed quickly and efficiently. I will certainly work with them again.
Response from the owner:We deeply appreciate your outstanding review and the perfect rating. At Dollens Electric, we are committed to delivering prompt and reliable service, and it's rewarding to know our efforts met your expectations. Jason and the team take pride in their work, and your feedback reinforces our dedication to quality. Please remember that we're here to assist you with any future electrical needs. It would be our pleasure to serve you again.
Debby Loomas
5 months ago
Can't say enough great things about this team! We were referred to them by a friend whose Contact for them in her phone says "My Awesome Electricians" - very true! The entire team, from the office to the junior techs are easy to work with. Unlike many contractors, they communicate clearly and often, about schedule, price, work to be done. And best of all they do EXCELLENT work! They replaced our Zinsco panel which was preventing us from getting homeowners insurance. Everything went smoothly: scheduling, work, inspection and they even have a stucco guy who works with them to do stucco repair when it's all done (he was good too!).
Not sure about what happened with the 1-star reviews they received on Yelp because this local family owned business is well run, honest and very talented. They are very skilled and no, not cheap, but they charge a fair price--we got several quotes and they were all similar. Want it done right the first time? These are the guys to hire. Thank you Jason, Josh, Elijah, Brian and Josephine - you're now in our contact list as My Awesome Electrician too!
Response from the owner:We are truly grateful for your magnificent feedback and are delighted to learn about your positive experience with our team. At Dollens Electric, our goal is to uphold the highest caliber of communication and workmanship, ensuring every project is completed seamlessly. Your recognition of our technicians and our commitment to quality service is greatly appreciated. We are dedicated to being your dependable choice for any electrical needs that may arise. We look forward to the opportunity to assist you again in the future.
David Ta
6 months ago
Response from the owner:We greatly appreciate your rating and are delighted to know you had such a good experience with Dollens Electric. Ensuring top-notch service and customer satisfaction remains our priority. It's rewarding to earn your trust, and we'll be here to assist you with any of your future electrical requirements. Your feedback motivates us to keep up the high standard. We look forward to the opportunity to serve you again in the future.
Regina Garabedian
6 months ago
Joshua came soon after calling to make an appointment, expeditiously assessed the problem with the circuit breaker, and added a surge protector in the main panel. Part of the problem was needed to be remedied by PG&E, and he was able to ascertain their service in the afternoon. All in all, the matter was quickly resolved.
Response from the owner:We sincerely appreciate your wonderful feedback and are pleased to know about your positive experience with Joshua. At Dollens Electric, maintaining high standards of service and ensuring efficient problem resolution is important to us. It is gratifying to hear that Joshua was able to assist with the circuit breaker and coordinate with PG&E to address all issues promptly. Your satisfaction is crucial to us, and we strive to be your trusted partner for any future electrical needs. We look forward to serving you again soon.
Rosalie Govek
6 months ago
I have used the services of this company twice in the last year. Each time I have been blown away with the expertise, work ethic and diligence to complete jobs with total customer satisfaction. Their pricing is also a plus! I whole heartedly recommend this local family business whose motto should be “ Work done with pride and excellence”!
Response from the owner:We sincerely appreciate your perfect rating and are elated that our expertise, commitment, and affordable pricing have exceeded your expectations. At Dollens Electric, providing exceptional service and ensuring customer satisfaction is at the core of what we do. Your support as a local family business is invaluable, and we find motivation in your commendation. It is our pleasure to have earned your trust, and we remain ready to assist with any forthcoming electrical needs you may have. Thank you once again for your kind recommendation. We look forward to continuing to serve you with pride and excellence.
Chuck Salah
8 months ago
Great Company, very happy every time they do work for us.
Response from the owner:Thank you so much for your outstanding review and for choosing Dollens Electric time and again. We are delighted to know that our service consistently meets your expectations. Our team is dedicated to providing reliable and quality electrical solutions for every project. It is always gratifying to receive positive feedback from valued customers like yourself. Please feel free to reach out for any future electrical needs. We look forward to serving you again soon.